GOODSHINE DETAIL

SERVICE POLICIES

Mobile Detailing that brings your car back to life. Professional on-site

detailing that restores the shine, the feel and the pride of driving clean.

SERVICE POLICIES

Terms and Conditions

Effective Date: May 9, 2026

Welcome to GoodShine Detail. By accessing our website, booking a service, requesting a quote, or using our services, you agree to the following Terms of Use.

Please read them carefully.

1. Acceptance of Terms

By using this website or scheduling services with GoodShine Detail, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you do not agree with these terms, please do not use our website or services.

2. About GoodShine Detail

GoodShine Detail provides professional mobile auto detailing services including, but not limited to:

- Interior detailing

- Exterior detailing

- Paint polishing & paint correction

- Ceramic coatings

- Headlight restoration

- Steam cleaning

- Pet hair removal

- Engine bay cleaning

- Vehicle protection services

Service availability may vary by location, vehicle condition, weather, and scheduling capacity.

3. Estimates & Pricing

All pricing listed on our website or provided through estimates is subject to change based on vehicle size, condition, level of contamination, excessive pet hair, staining, oxidation, overspray, sap, sand, mold, biohazards, or any additional labor required.

Final pricing may be adjusted upon vehicle inspection. Customers will always be notified and approve any pricing adjustments before additional work is performed.

4. Appointment Scheduling & Cancellations

Appointments are scheduled based on availability.

We respectfully ask for at least 24 hours notice for cancellations or rescheduling requests.

GoodShine Detail reserves the right to cancel or reschedule appointments due to:

- Severe weather conditions

- Unsafe work environments

- Equipment failure

- Scheduling conflicts

- Circumstances outside of our control

Late cancellations or repeated no-shows may be subject to a service fee at our discretion.

5. Vehicle Condition Disclosure

Customers agree to disclose any pre-existing damage, mechanical issues, electrical concerns, aftermarket modifications, fragile components, repaint work, or sensitive surfaces before service begins.

GoodShine Detail is not responsible for:

- Existing scratches, dents, paint failure, rock chips, peeling clear coat, or faded trim

- Weak or deteriorated interior materials

- Loose emblems, trim, badges, or damaged plastics

- Electrical or mechanical malfunctions unrelated to detailing services

- Pre-existing stains, odors, or permanent defects that cannot be fully corrected

Some stains, scratches, oxidation, water spots, pet hair, and odors may be improved but cannot always be fully removed depending on severity.

6. Satisfaction Guarantee

At GoodShine Detail, customer satisfaction is our priority.

We proudly offer a 100% Satisfaction Guarantee. Before completing service, we perform a walkaround with the customer to review the vehicle and showcase the results. We encourage customers to inspect the vehicle and ask questions.

If an area of concern is identified during the final inspection, we will address it immediately whenever reasonably possible.

While we strive for perfection, detailing results may vary depending on vehicle condition, age, material wear, and permanent damage.

7. Mobile Service Requirements

For mobile appointments, customers are responsible for providing safe and legal access to the service location.

Customers must ensure:

- Vehicle access is available at the scheduled time

- Safe working conditions exist

- Adequate space is available to perform services

- If water or power access is required for specific services, this will be communicated beforehand.

GoodShine Detail reserves the right to decline service if conditions are unsafe or unsuitable.

8. Paint Correction & Ceramic Coating Disclaimer

Paint correction and polishing services improve paint appearance by reducing swirl marks, oxidation, light scratches, and imperfections. However:

Not all defects can be safely removed

- Deep scratches may remain visible

- Results vary depending on paint thickness and condition

Ceramic coatings provide durable surface protection but are not scratch-proof, rock-chip proof, or maintenance-free. Proper maintenance is required to maximize coating longevity.

9. Personal Property

Customers are encouraged to remove valuables, cash, firearms, sensitive electronics, medications, and personal belongings before service.

GoodShine Detail is not responsible for lost, stolen, or damaged personal items left inside the vehicle.

10. Payment Terms

Payment is due upon completion of service unless otherwise agreed in writing.

We reserve the right to refuse future service for unpaid balances, chargebacks, abusive behavior, or repeated appointment violations.

11. Website Use

All content on this website, including text, logos, graphics, images, branding, and service descriptions, is the property of GoodShine Detail and may not be copied, reproduced, or redistributed without written permission.

- Users agree not to:

- Use the website for unlawful purposes

- Attempt to interfere with website functionality

- Submit false information through contact or booking forms

12. Limitation of Liability

To the fullest extent permitted by law, GoodShine Detail shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.

Our liability, if any, shall not exceed the total amount paid for the specific detailing service performed.

13. Service Area

GoodShine Detail primarily serves Huntington Beach and surrounding Orange County communities. Availability outside standard service areas may be subject to additional travel fees.

14. Changes to Terms

GoodShine Detail reserves the right to update or modify these Terms of Use at any time without prior notice. Changes become effective immediately upon posting to this website.

15. Contact Information

If you have questions regarding these Terms of Use, please contact:

GoodShine Detail

Huntington Beach, California

Phone: (714) 235-2776

Website: GoodShine Detail

16. Photo & Video Consent

GoodShine Detail may photograph or record vehicles before, during, and after service for documentation, quality control, training, and marketing purposes.

By using our services, customers grant GoodShine Detail permission to use photos or videos of the vehicle for promotional purposes, including our website, social media, advertisements, and marketing materials.

We make every effort to avoid displaying personally identifiable information, including license plates, addresses, or personal belongings. Customers may request that their vehicle not be featured in marketing content by notifying us before service begins.

17. Biohazard & Excessive Contamination Policy

For the safety of our team and equipment, GoodShine Detail reserves the right to decline or adjust pricing for vehicles containing hazardous or excessive contamination.

This includes, but is not limited to:

- Bodily fluids (vomit, blood, urine, feces)

- Mold or mildew

- Needle or sharp object hazards

- Insect or pest infestations

- Severe trash accumulation or unsanitary conditions

Vehicles requiring specialized sanitation, odor remediation, or protective handling may incur additional fees. In certain cases, service may be refused at our discretion.

18. Deposits & Large Service Appointments

Certain premium services, including but not limited to paint correction, ceramic coatings, multi-stage polishing, or full-day services, may require a deposit to secure an appointment.

Deposits may be:

- Applied toward the total service cost

- Non-refundable for cancellations made within 48 hours of the appointment

- Transferrable to a rescheduled appointment at GoodShine Detail’s discretion

Failure to appear for a scheduled appointment without notice may result in forfeiture of the deposit.

19. Weather & Mobile Service Conditions

As a mobile detailing provider, GoodShine Detail’s ability to perform services may be affected by weather and environmental conditions.

Appointments may be delayed, rescheduled, or modified due to:

- Rain or severe weather

- Excessive heat or unsafe temperatures

- High winds or environmental debris

- Inadequate shade or unsafe working conditions

We will communicate promptly if weather impacts your appointment and make every reasonable effort to reschedule at the earliest available opportunity.

Customers are responsible for ensuring a safe and suitable work area is available. GoodShine Detail reserves the right to decline service if conditions could compromise safety or detailing quality.

20. Paint Perfection Disclaimer

Auto detailing and paint correction significantly improve a vehicle’s appearance; however, perfection cannot be guaranteed.

Some defects may remain due to:

- Deep scratches or etching

- Thin or compromised paint

- Previous bodywork or repainting

- Permanent staining or surface damage

- Factory paint limitations

GoodShine Detail does not guarantee 100% defect removal unless specifically stated in writing. Paint correction services are designed to improve paint clarity, gloss, and overall appearance while preserving long-term paint integrity.

GOODSHINE DETAIL — SERVICE POLICIES & SMS TERMS

Last Updated: May 19, 2026

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1. ABOUT GOODSHINE DETAIL

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GoodShine Detail is a professional mobile auto detailing service

based in Huntington Beach, CA, operated by Darryl Craig. We

provide mobile detailing services including exterior detailing,

interior detailing, ceramic coating, paint correction, headlight

restoration, and related automotive care services.

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2. SMS MESSAGING PROGRAM

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By opting in to receive SMS text messages from GoodShine Detail,

you agree to receive text messages at the phone number provided,

including:

- Appointment confirmations and reminders

- Service updates and status notifications

- Promotional offers, discounts, and special announcements

- Follow-up communications regarding your vehicle services

Consent to receive SMS messages is not a condition of purchase.

Message frequency varies.

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3. HOW TO OPT OUT (STOP)

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You may cancel your SMS subscription at any time. Simply reply

STOP to any SMS message from GoodShine Detail. After sending

STOP, you will receive one final confirmation message and will

no longer receive SMS messages from us.

To rejoin, re-subscribe through our website contact form at

go.goodshinedetail.com/contact or text START to our number.

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4. SUPPORT & HELP

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For assistance with our SMS program, reply HELP to any message

or contact us directly:

Phone: (714) 235-2776

Email: [email protected]

Website: go.goodshinedetail.com

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5. MESSAGE & DATA RATES

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Message and data rates may apply. Message frequency varies based

on your service activity and opt-in preferences. For questions

about your text plan or data rates, please contact your wireless

carrier.

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6. CARRIER LIABILITY

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Carriers are not liable for delayed or undelivered messages.

GoodShine Detail is not responsible for any delays or failures

in message delivery caused by your wireless carrier or network conditions.

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7. AGE REQUIREMENT

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By opting in to receive SMS messages from GoodShine Detail,

you confirm that you are 18 years of age or older.

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8. SERVICE PRICING

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Pricing shown on our website is a starting point and may vary

based on vehicle size, condition, and specific service

requirements. Final pricing will be confirmed before service

begins. Booking a service does not constitute a binding contract.

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9. PRIVACY POLICY

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Your privacy is important to us. For full details on how we

collect, use, and protect your personal information, please

review our Privacy Policy at:

go.goodshinedetail.com/privacy-policy

Image

Protection

Preserve materials, appearance, and value before deterioration begins.

Image

Maintenance

Small consistent care creates long-term results.

Excellence

Experience

Premium service should feel effortless, personal, and reliable.

Protection Creates The Foundation

Maintenance Preserves The Standard

Consistency Protects The Investment

Copyright 2026. GoodShine Detail. All Rights Reserved.